When a glass door or window on your business gets broken and has to be replaced, the job needs to be done ASAP – meaning you should make sure you’re prepared well ahead of time and know what to do, and what not to do. A little forethought will save you valuable time in dealing with the breakage, and let you get back to business sooner.
Yes, a glass entry door or window on the front of your establishment can be attractive and inviting to potential customers or clients – but it’s also an invitation to a burglar or vandal, and is likewise vulnerable to accidents or violent weather.
If your commercial glass storefront door does meet with a destructive mishap, you need to have a plan in place to safely clean up the area and get the glass replaced quickly. You not only have a responsibility to keep your property and employees safe, but also potential liability issues if someone is injured from the broken glass.
Calling for Help
If the door or window glass was broken by accident or by a storm, you need only notify your insurer and your commercial door glass replacement specialist. If the incident involves burglary or vandalism, you should call law enforcement. If there were witnesses, you should gather this information for police.
If you arrive at the business to find the glass broken and you suspect a break-in, don’t proceed inside. Call law enforcement.
Securing and Cleaning the Area
If glass has been shattered on the sidewalk, minimizing the safety risk needs to be an immediate priority. Take steps to cordon off the area, and notify neighboring businesses of the breakage. You may have to close your business if it’s risky for customers and employees to go through the area where glass has shattered.
Cleaning up glass can be dangerous for regular employees, so don’t send someone who is not competent to handle the job. (This can result in liability.) Ask the housekeeping or janitorial staff if they are equipped for this kind of cleanup. Don’t let customers help. You’re better off calling in professionals who can respond quickly and who know how to handle this type of emergency.
Sacs Door and Gate Corp. is experienced in responding to all kinds of emergency storefront repairs, including replacement of commercial door glass. Give us a call 24/7.